Submit a Ticket

If you are experiencing a medical or personal safety issue please contact 911 for Emergency Services to assist you. 

Guest Services Tickets can be submitted to report site issues, park maintenance issues, or other guest issues. Please allow 24 hours or until the next business day for a response from our team. 

If you are experiencing a water emergency, please contact the office at (712) 350-1398 for an expedited response.